IT support services

We provide reliable IT support services, ensuring seamless operations, security, and technical assistance 24/7.

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    It support Development

    Continuous IT support services for the stability of your business

    24/7

    full-stack monitoring

    With Go Digital Global, you can be sure that everything is under full control wherever and whenever you need it.

    2,000+

    software development experts

    Go Digital Global’s versatile talent pool with extensive skill sets keeps all potential issues in check.

    30%

    gain in operational efficiency

    With Go Digital Global, you can be sure that everything is under full control wherever and whenever you need it.

    Support services

    As an IT support partner chosen by numerous companies globally, Go Digital Global offers an actionable body of knowledge, seamless workflows, and application maintenance support practices to cover your unique business and tech needs.
    L1

    Client support

    For clients and employees.
    • Incoming tasks and tickets;
    • Calls;
    • Emails;
    • Monitoring issues.
    L2

    Infrastructure support

    For servers, networks, clouds, and services.
    • Server equipment;
    • Network equipment;
    • Server OS;
    • Virtualization;
    • Inventory management.
    L3

    Application support

    For business systems and applications.
    • Bug fixing;
    • Performance management;
    • Data analysis;
    • Data export/import;
    • Disaster recovery.

    Service delivery models we offer

    Round-the-clock tech support desk

    Go Digital Global’s L1 and L2 support desk services will swiftly handle issues associated with your IT infrastructure and resolve tickets from end-users 24/7.

    Managed IT support

    This framework is for those who need end-to-end support coupled with ceaseless proactive monitoring. Go Digital Global will assume full responsibility for your cloud network, mobile and web-based apps, hosting facilities, communication channels, etc.

    Support staff augmentation

    Select this option to economically enhance your support capabilities, fill skill gaps, or handle fluctuating workload levels. Go Digital Global is the IT partner who will provide you with the right talent for your team augmentation needs.

    Our tech stack for IT support

    When providing IT support services, Go Digital Global uses a range of robust and popular tools that are both time-tested and regularly expanded.

    Technologies for Web Development

    Here is what we can apply to realize your plans for Custom Web Development.
    Postgresql
    Postgresql
    Mysql
    Mysql
    Oracle-database
    Oracle-database
    Mssql
    Mssql
    Mongodb
    Mongodb
    NoSQL
    NoSQL
    Prometheus
    prometheus
    Grafana
    grafana
    Kibana
    kibana
    Azure Monitor
    azure
    Prometheus
    prometheus
    Grafana
    grafana
    Kibana
    kibana
    Azure Monitor
    azure
    Docker
    Docker
    Kubernetes
    Kubernetes
    EKS
    EKS
    AKS
    AKS
    Java
    Java
    .NET
    .NET
    PHP
    PHP
    Python
    Python
    Scala
    Scala
    Ruby
    Ruby
    C#
    C#
    Node
    Node
    Golang
    Golang
    Angular
    Angular
    React
    React
    React Native
    React Native
    Flutter
    Flutter
    Vue
    Vue
    Swift
    Swift

    Schedule a consultation

    What happens next?
    • An expert contacts you after having analyzed your requirements;
    • If needed, we sign an NDA to ensure the highest privacy level;
    • We submit a comprehensive project proposal with estimates, timelines, CVs, etc.




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